WARNING: Never buy consumables from Ted’s Camera Stores
Most stores have amazing policies where they price match products, and so forth. Michael’s (even though they are usually over-priced) do this when it comes to camera gear, within reason. Elizabeth Photo Center does this as well. And to the extreme end, Bunnings tends to do this for hardware.
But Ted’s on Elizabeth St.? Yesterday, I bought a CF card for $79.95. I asked the sales guy at Ted’s if he could give me a discount he said no. But he kept on encouraging me to buy it, almost coaxing the sale (you know, there are determined salesmen out there). Without thinking, and wanting to catch an un-crowded train, I did listen to him.
To my dismay, I find them listed at $59.40! I call up Ted’s today, and ask them what their refund’s policy is? A very nice Chris tells me that they are not obliged to give refunds, so there will be no refunds served. While this is true, the ACCC does say “you may still be entitled to seek a refund under a store policy, warranty or guarantee”. The ACCC have a good guide on consumer rights with regards to a refund.
Guess Ted’s doesn’t have a consumer-centric store policy. So beware, they rip you off when it comes to CF cards. I’m inclined to think that memory cards at Ted’s might actually be a bad idea.
Have you been ripped off by a store? Maybe we should start a list of stores that have bad policies towards price-matching/refunds.